Get in Touch

Questions about the content, a product recommendation, or a collaboration inquiry — we read every message.

We typically respond within 2–3 business days. For medical skin concerns, please consult a board-certified dermatologist — we are an editorial team, not medical practitioners.

Frequently Asked Questions

What topics can I ask about?

Our editorial team covers skin barrier repair, ingredient science, product reviews, and condition-specific protocols. We welcome questions about our content, corrections, or requests for topics you would like us to cover. We do not provide personal medical diagnoses — for those, please consult a board-certified dermatologist.

How long does it take to get a response?

We aim to respond to all messages within 2–3 business days. During high-volume periods this may extend to 5 business days. We read every message, even if a personal response is not always possible for every inquiry.

Do you accept product submissions or sponsored content?

We accept product samples for review consideration, but we do not publish sponsored articles. Every review on BioSkinRepair is written to our independent editorial standards — a brand cannot pay for a positive review or for placement in our roundups. If you are a brand looking to submit a product for review, please use the contact form above with "Product Review Submission" as the subject.

How do I report an error in your content?

We are committed to accuracy. If you believe any information on BioSkinRepair is factually incorrect or outdated, please contact us with the article URL and the specific claim in question. We will review it against current dermatological evidence and issue a correction if warranted, with an updated date noted on the article.

I have a question about my skin — can you help?

We are an editorial team, not medical practitioners. We cannot diagnose skin conditions or recommend specific treatments for your individual case. If you are dealing with a persistent skin issue, please consult a board-certified dermatologist. What we can do is point you to the most relevant guides on BioSkinRepair — try our Skin Barrier 101 guide, signs of barrier healing, or browse skin conditions to find a starting point.